Just like sending an SMS from your phone, one SMS fragment is 160 characters. You can send an extended SMS which will use additional credits up to a maximum of 612 characters (by default within your FireText account).
Up to 160 characters = 1 credit
Up to 306 characters = 2 credits
Up to 459 characters = 3 credits
Up to 612 characters = 4 credits
We can extend the character limit beyond 612 characters if you're looking to send a longer SMS message. Simply get in touch with us at firstname.lastname@example.org
The character limit for messages ft. Unicode characters (e.g. emojis)
The character limit is reduced to 70 characters per fragment for messages featuring Unicode characters, such as emojis, or Arabic or Chinese characters.
Up to 70 credits = 1 credit
Up to 126 credits = 2 credits
Up to 189 credits = 3 credits
Up to 252 credits = 4 credits
Find out more about Unicode SMS in our handy blog here.
If you're looking to use these characters, we can enable Unicode on your account - just send us an email at email@example.com